Last updated: October 25, 2026

This Privacy Policy explains how Bio-Forces ("we", "us", "our") collects, uses, and protects your personal information when you visit this website, book a service, purchase a product or course, create an account, or otherwise interact with us.

1. Who We Are

Bio-Forces is operated by Bio-Forces. For any privacy-related question, contact us at hello@bio-forces.com or by post at the address above.

2. Information We Collect

We collect the following categories of information:

• Account and contact information — name, email address, phone number, and shipping/billing address, provided when you register, book a session, or place an order.
• Payment information — processed directly by our payment provider, SureCart, and its payment processors (such as Stripe). We do not store full card numbers on our own servers.
• Session and consultation information — notes, questions, and details you share with us in connection with a booked service, kept only as needed to provide that service and any agreed follow-up.
• Course and account activity — course progress, purchase history, and login activity associated with your account.
• Technical and usage data — IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies (see our Cookie Policy for details).
• Communications — records of emails, contact form submissions, and other correspondence with us.

3. How We Use Your Information

We use your information to: provide and manage the services, courses, and products you purchase; process payments and prevent fraud; communicate with you about bookings, orders, and support requests; send you service-related updates and, where you have opted in, marketing communications; improve our website and offerings; and comply with legal and accounting obligations.

4. Legal Basis for Processing (EU/UK Visitors)

Where the General Data Protection Regulation applies, we process your data on the following legal bases: performance of a contract (fulfilling an order, service, or course you purchased), legitimate interest (improving our services and preventing fraud), consent (marketing emails, non-essential cookies), and legal obligation (accounting and tax records).

5. Sharing Your Information

We share information only as needed to operate the business: with SureCart and its payment processors to handle checkout and payments; with shipping carriers to deliver physical products; with email and hosting service providers who support our website and communications; and where required by law, regulation, or legal process. We do not sell your personal information.

6. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Session and consultation notes are retained only for as long as reasonably useful for follow-up care, after which they are deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, request a portable copy of your data, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at hello@bio-forces.com.

8. International Transfers

Because we work with international service providers, your information may be processed in countries outside your own. Where required, we rely on appropriate safeguards (such as standard contractual clauses) to protect data transferred internationally.

9. Security

We use reasonable technical and organizational measures to protect your information, including relying on SureCart and its processors' PCI-compliant payment infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

Questions about this policy or your data can be sent to hello@bio-forces.com.

Last updated: October 25, 2026

These Terms & Conditions ("Terms") govern your use of the Bio-Forces website and your purchase of any service, course, or product offered on it. By using this site or making a purchase, you agree to these Terms.

1. About Our Services

Bio-Forces offers radiesthesia-based diagnostic and remedial services, educational courses, and related physical and digital products. These services are offered as complementary and educational practices. They are not a substitute for professional medical, psychological, or legal advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical or psychological concern.

2. Eligibility and Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase services, courses, or products from us. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. Orders and Payment

All payments are processed securely through SureCart and its payment partners. Prices are shown in the currency indicated at checkout and may include or exclude taxes depending on your location, as displayed before you complete your purchase. We reserve the right to correct pricing errors and to refuse or cancel an order at our discretion, including after payment, in which case a full refund will be issued.

4. Booked Sessions — Cancellation and Rescheduling

Sessions may be rescheduled or cancelled up to 24 hours before the scheduled time at no charge. Cancellations made with less notice, or missed appointments, may not be eligible for a refund, at our discretion. See our Returns & Refunds Policy for full details.

5. Courses and Digital Content

Purchasing a course grants you a personal, non-transferable license to access that course's content for your own individual learning. You may not share your login, redistribute course materials, or use course content for commercial purposes without our written permission.

6. Physical Products

Product descriptions are provided in good faith; minor variations in handmade or naturally-sourced items should be expected. See our Shipping Policy and Returns & Refunds Policy for delivery and return details.

7. Intellectual Property

All content on this site — including text, course materials, images, and the Bio-Forces name and logo — is owned by or licensed to Bio-Forces and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

8. Acceptable Use

You agree not to use this site for any unlawful purpose, to attempt unauthorized access to our systems, or to interfere with the site's normal operation.

9. Disclaimers

Our services are provided on an "as is" and "as available" basis. We do not guarantee any specific outcome from a service, course, or product. Testimonials reflect individual experiences and are not a guarantee of results for any other person.

10. Limitation of Liability

To the fullest extent permitted by law, Bio-Forces shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, courses, or products. Our total liability for any claim shall not exceed the amount you paid for the specific service, course, or product giving rise to the claim.

11. Governing Law

These Terms are governed by the laws of [GOVERNING JURISDICTION], without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of [JURISDICTION/COURT].

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes take effect constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms can be sent to hello@bio-forces.com.

Last updated: October 25, 2026

This Cookie Policy explains how Bio-Forces uses cookies and similar technologies on this website.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site function correctly, remember your preferences, and understand how visitors use the site.

2. Types of Cookies We Use

• Strictly necessary cookies — required for core site functionality, including browsing the store, adding items to your cart, and completing checkout through SureCart. The site cannot function properly without these.
• Preference cookies — remember choices you make, such as language settings.
• Analytics cookies — help us understand how visitors use the site, so we can improve it. These are only set with your consent where required by law.
• Third-party cookies — set by services we use, such as our payment processor (SureCart/Stripe), which relies on cookies to securely process transactions and prevent fraud.

3. Managing Cookies

You can control or delete cookies through your browser settings at any time. Blocking strictly necessary cookies may prevent parts of the site — including checkout — from working correctly.

4. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal reasons.

5. Contact

Questions about our use of cookies can be sent to hello@bio-forces.com.

Last updated: October 25, 2026

This policy explains how returns, refunds, and cancellations work across the different things you can purchase from Bio-Forces.

1. Physical Products

Unused, unopened physical products may be returned within 14 days of delivery for a refund of the item price. To start a return, contact hello@bio-forces.com with your order number. Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect. Refunds are issued to your original payment method within 5–10 business days of us receiving the returned item.

2. Damaged or Defective Items

If an item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or full refund, including return shipping, at no cost to you.

3. Digital Products and Courses

Because digital products and course content are accessible immediately upon purchase, they are generally non-refundable once accessed or downloaded. If you have not accessed a course or downloaded a digital product, you may request a refund within 7 days of purchase. Exceptions may be made at our discretion, for example if a course is found to be significantly different from its description.

4. Booked Sessions

Sessions cancelled or rescheduled at least 24 hours in advance are eligible for a full refund or free rescheduling. Cancellations with less than 24 hours' notice, or missed appointments without notice, are non-refundable, except where exceptional circumstances apply — contact us and we will consider these on a case-by-case basis.

5. How to Request a Return or Refund

Email hello@bio-forces.com with your order number, the item or service in question, and the reason for your request. We aim to respond within 2 business days.

6. Contact

For any question about this policy, contact hello@bio-forces.com.

Last updated: October 25, 2026

This policy covers shipping for physical products purchased from the Bio-Forces store. Services and digital products/courses are delivered electronically or in person and are not covered by this policy.

1. Processing Time

Orders are processed and dispatched within 3 business days of purchase, excluding weekends and public holidays. You will receive a confirmation email once your order has shipped.

2. Shipping Destinations and Costs

We ship to [LIST OF COUNTRIES/REGIONS, e.g. "the EU, UK, US, and select international destinations"]. Shipping costs are calculated at checkout based on destination, weight, and shipping method selected.

3. Estimated Delivery Times

Domestic deliveries typically arrive within [X–X business days] of dispatch; international deliveries typically arrive within [X–X business days], depending on destination and customs processing. These are estimates, not guarantees.

4. Customs, Duties, and Taxes (International Orders)

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

5. Order Tracking

A tracking number will be provided by email once your order ships, where available for your selected shipping method.

6. Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, contact hello@bio-forces.com with your order number and we will investigate with the carrier. If a package is confirmed lost in transit, we will arrange a replacement or refund.

7. Contact

Shipping questions can be sent to hello@bio-forces.com.

Dernière mise à jour : October 25, 2026

1. Éditeur du site

Le site bio-forces.com est édité par Bio-Forces, [FORME JURIDIQUE, ex. entreprise individuelle], immatriculée sous le numéro [SIRET/SIREN], dont le siège est situé à [ADRESSE COMPLÈTE]. Adresse e-mail : hello@bio-forces.com.

2. Directeur de la publication

Christopher Freeland

3. Hébergement

Le site est hébergé par [NOM DE L'HÉBERGEUR], [ADRESSE DE L'HÉBERGEUR].

4. Propriété intellectuelle

L'ensemble des contenus présents sur ce site (textes, images, logos, supports de cours) est protégé par le droit de la propriété intellectuelle. Toute reproduction ou utilisation sans autorisation écrite préalable est interdite.

5. Données personnelles

Le traitement des données personnelles collectées via ce site est décrit dans notre Politique de confidentialité. Conformément au Règlement Général sur la Protection des Données (RGPD), vous disposez d'un droit d'accès, de rectification et de suppression de vos données, exerçable à l'adresse hello@bio-forces.com.

6. Cookies

Ce site utilise des cookies, détaillés dans notre Politique de cookies.

7. Médiation de la consommation

Conformément à l'article L.616-1 du Code de la consommation, en cas de litige, le consommateur peut recourir gratuitement à un service de médiation de la consommation. Le médiateur compétent est : [NOM ET COORDONNÉES DU MÉDIATEUR].

8. Droit applicable

Les présentes mentions légales sont soumises au droit [DROIT APPLICABLE], sous réserve des dispositions impératives applicables aux consommateurs de l'Union européenne.